Dispatchers see job status across 11 cities. Technicians clock in from a tablet. SLA breaches show up in red.
Send a survey, wait 4 days, drip a follow-up to non-responders. The operator wires the schema, the email, the dashboard.
Customer ops paste a transaction ID. The operator surfaces context. One click approves; the agent writes the ledger entry.
Page comes in. The operator runs the first eight steps automatically, then stops and asks before anything destructive.
Tell us one back-office process that hurts. We'll show you the internal tool Kaer would build for it.