World
Mail that writes, sends, and follows up
Inbox, replies and chase-ups now run as an ability of the operator, not a separate product you have to babysit.
Kaer Mail is not another shared inbox. The operator drafts, sends and follows up in the same thread as the rest of the job, and it will not send a message you have not approved when the stakes say so.
Replies stay on the record. Follow-ups have a time. The people who need to see a conversation still see it.
If you already run customer email on something else, connect it. If you do not, Kaer can host the inbox.